Requesting a quotation for smart locks across every room in a hotel, guesthouse, or serviced apartment building is a different exercise than asking about a single door. This article sets out a practical checklist to work through before contacting our team, so your request can be handled as accurately and efficiently as possible, whatever the size of your property.
Start With an Accurate Room Count
The most useful starting point is a specific, even if approximate, number of rooms or doors involved. "Most of our rooms" is harder to plan around than "eighteen guest rooms across two floors." A quick walk-through of your property, or a review of your room list, is usually enough to produce a workable figure without needing to inspect every single door in detail first.
Note What Is Currently Installed
Before requesting your quote, it helps to note which rooms currently use a traditional key, which use a key card system, and which, if any, already have a smart lock fitted, even an older or different system than what you are now considering. This distinction matters, since fitting a room with no existing smart lock is a different job to assessing and potentially replacing an existing one.
Decide on Consistency Across Your Property
Think in advance about whether you want every room to end up on the same system, or whether you are comfortable with a mixed approach, for example if some rooms already have a working system that does not need immediate replacement. Having a clear preference before you contact our team makes it easier for the technician to advise you accurately once they assess your specific rooms.
Confirm Occupancy and Access
Note which rooms are currently vacant and easily accessible, and which are occupied by guests or have upcoming bookings. This affects how the installation can be sequenced, and flagging it early avoids the visit being delayed by access issues that could have been anticipated.
Confirm Who Is Authorised to Place the Order
For a multi-room order, we ask for confirmation that the person requesting it is authorised to do so on behalf of the property owner or operating business. If you manage the property for others rather than owning it yourself, make sure this authorisation is clear and, where relevant, confirmed with the owner before you contact our team.
Decide Whether You Need a Formal Written Quotation
Larger hotel groups and management companies with an internal approval process usually need a written quotation to route through that process. If this applies to you, let our team know when you get in touch, along with the room count, property type, and location, so a written quotation can be prepared against those specifics.
Think About Sequencing Before the Visit
If your property cannot be addressed in a single visit, it is worth having a rough sense of your preferred order before requesting a quotation, rather than deciding this on the spot once the technician arrives. Vacant rooms, rooms between bookings, or a wing that can be temporarily closed to guests are usually the easiest to prioritise first.
Considering Ongoing Support Alongside Installation
Beyond the initial rollout, think about whether your property will need occasional support afterwards, such as help if a lock at one room stops responding, or guidance when a new wing or building is added to your operation later. Mentioning this when you first get in touch does not commit you to anything, but it helps our team understand whether you are looking for a single rollout or the start of an ongoing relationship as your property or portfolio grows.
Preparing Your Internal Stakeholders
For a larger hotel or a property backed by a management company, it is worth briefing the relevant internal stakeholders, such as operations, housekeeping, and front desk leads, before you request your quotation. Having their input on room priorities, staffing considerations, and any known access constraints ahead of time means your request to our team is more complete from the outset, which tends to reduce the number of follow-up questions needed before a firm quotation can be issued.
A Simple Pre-Quote Checklist
- An approximate number of rooms or doors, ideally broken down by floor or building if your property is spread across more than one.
- What is currently installed on each room: traditional key, key card, or an existing smart lock.
- Your preference on consistency across the property, if you already have one.
- Which rooms are vacant versus occupied or actively booked.
- Confirmation of who is authorised to place the order.
- Whether a formal written quotation is required for internal approval.
What Happens After You Submit Your Request
Once you have sent through your details, our team reviews the scope and gets back to you to confirm anything that needs clarifying before a firm quotation can be prepared. For a smaller property with a straightforward request, this is usually a short exchange. For a larger property or a multi-building operation, there may be a few follow-up questions before the plan is finalised, which is a normal part of making sure the rollout is planned accurately rather than adjusted on the day.
Frequently Asked Questions
Do we need to know our exact room count before contacting you?
An approximate figure is enough to start the conversation. Our team can help refine the details once they understand your property.
Can we request a quotation before deciding on a specific smart lock brand?
Yes. Our team can discuss the options available once they understand your room count and property type, rather than requiring you to arrive with a brand already chosen.
Is a site visit needed before a quotation can be given?
This depends on the size and complexity of your property. Our team will let you know what is needed once they understand the scope of your request.
Working through this checklist before you contact our team generally leads to a faster, more accurate quotation and a smoother rollout once the order is confirmed. For the full process from enquiry to completion, see our Multi-Room Smart Lock Installation for Dubai Hotels and Serviced Apartments guide.
If your business needs this service, our team is available 24/7 across Dubai.
- Call or WhatsApp: +971 55 222 1098 / wa.me/971552221098
- Email: dubailocksmith4u@gmail.com
- Or visit our contact page to reach us.
